Testimonial: Alibi Bar and Restaurant

About Alibi
Alibi is a bar and restaurant located in the center of Dunedin. It operates from 11am until midnight on weekdays, and 4am on the weekends. Long operating hours and operating as both a restaurant and a bar creates some unique challenges from a management point of view.
One of the General Manager, Matt Warby’s biggest challenges was accurately rostering to ensure wage costs were being minimized without any effect on the excellent customer service that alibi offers.

About Loaded
Loaded was introduced at alibi to help monitor sales and staffing levels throughout the different times of the day. Warby was also able to monitor what happened when he wasn’t on site by monitoring the 30 minute sales graph. He was able to pinpoint when the business was at its busiest and therefore needed maximum staff numbers and which sales periods were low and therefore required minimal staff

Results
Wage costs were reduced on a stable sales base by matching the roster to the 30 minute sales graph. Warby also spent time training his managers so they could understand how many staff he expected they would operate with versus the amount of sales they were doing every half hour.
Manager’s quickly began reducing wage costs as they now reduce staff numbers as sales begin to drop during certain periods of the shift they are managing.

Statistics
Over a period of 8 weeks alibi was able to reduce its staff cost by $1,400 per week. Wages have now been consistently reduced to this level for 6 weeks.

Week 1 - $8,059
Week 4 - $7,631
Week 8 - $6,590
Week 12 – $6,796
Week 14 - $6,654